Whether you’re a current resident, you’re looking for a campus for yourself or a loved one, or you’re looking for employment, chances are you have a number of questions. These answers may help.
Below is a list of commonly asked questions and general information for our current residents and family members. If you don’t find the information you require, please contact a member of your campus leadership team.
Did you know… our staff uniform shirts are color-coded to identify the various members of our campus teams? The color for each department is noted below, with the exception of campus leaders who wear business attire.
|Nurses/Unit Managers||Light Blue|
|Environmental Services (Housekeeping/Laundry)||Coffee Bean (brown)|
|Res. Programming (Activities)||Black|
|Dept. Heads/Business Office/Administration||Black|
|Plant Operations (Maintenance)||Light Blue; Button-Down|
|Rehab Services||Texas Orange|
|Dining Service||White Chef Coat|
|For questions regarding:||Contact:|
|Nursing care||Director of Health Services, MDS Nurse, or UnitNurse|
|Activities of daily living (such as bathing preferences, grooming, or dressing)||Certified Resident Care Assistant, Unit Nurse, MDS Nurse or Director of Health Services|
|Advance Directives, Hospice, Home Health Services, Living Wills, Power of Attorney, Legal Guardian||Social Services Director or Executive Director|
|Activities, volunteering, Live A Dream or suggestions for events at the campus||Resident Activities Director|
|Resident transportation||Unit Nurse or Resident Activities Director|
|Beauty/Barber Shop questions or to schedule an appointment||Director of Social Services|
|Billing questions, questions about Medicare, Medicaid, or other insurance||Business Office Manager|
|Housekeeping or laundry||Environmental Services Director|
|Going Home or Home Health Care||Social Service Director|