16703Reviews

I’ve worked in several nursing facilities prior to coming to this one. Never before have I met such amazing staff. The people who choose to come to work here pour their soul and heart into taking care of their residents. Everyone from Dining Services, Environmental, Nursing and the rest of the crew come to greet you with a smile and won’t hesitate to stay with your mom or dad to just hold their hand. I feel blessed to be a part of these wonderful caregivers.

My mother was just admitted last night. The staff was caring, attentive, friendly and understanding. And today she remarked how much she loved her “hotel room”…thank you to Wellbrooke of Avon!

I work at Wellbrooke of Avon and my mother stayed at this facility for a short respite stay while I was on vacation. She was treated so well while she was here and she has had a good friend of hers stay at this facility as well for rehab. Not knowing who my mother was while she visited, the staff was kind and even offered her a complimentary meal for dinner so she could continue to visit her friend.

What a wonderful facility to be in. I was a short term resident at Wellbrooke of Avon. The staff treats you with respect and care and are very attentive to your needs. A warm and friendly atmosphere helps make your stay very pleasant. The dining is of your choice. You may choose the restraunt style dining or you may select to eat in your room. The Activity Director offers many different types of entertainment including trips out to lunch, shopping and more.

This facility is absolutely beautiful and the staff are amazing! I can’t recommend it enough!

Wellbrooke of Avon is a brand-new place, and the staff is wonderful. We’ve been very pleased so far, and Mom seems to be very happy. Mom’s room has a small kitchenette, a nice-sized living area, a very nice-sized bedroom, and bath. She plays bingo, and they have happy hour, music, and a Halloween party. We’re very happy with all that they offer. The staff knows her by name, and they seem to make an effort to get to know everyone that comes in to visit Mother, which is a lot of people.

The people at Wellbrooke of Avon were very accommodating and helpful during my visit. They provided me with all the information that I was looking for and answered all my questions. The apartments were average in size, clean, and well-organized. The staff was kind and seemed efficient.

My mom is in Wellbrooke of Avon, and they take good care of her. They have people come in and give shows. They have buses that take them. They cover all of their food. If she has a problem, they address it immediately and take care of it. The atmosphere is excellent. It is a very new facility. The only issue that we have with the food is that if you try to go in there like on a holiday, they only have a skeleton staff ,and most of the relatives pick up the people to eat in a restaurant, so there isn’t much food available. However, they are very good.

Couldn’t have been more happy with the care my mom received there. Felt more like she was staying at a luxury resort. The staff was amazing!

I moved my mother to Wellbrooke after a 2 1/2 week terrible, disappointing and scary experience at Villages of Avon. I met with Chad while my mom was in ER across the street at IU West for lack of care at Villages of Avon. Chad was so compassionate and helped guide me thru changing facilities asap. Although Wellbrooke is not in Humana Advantage Care network, my mother’s life was priority and we moved her. I had a sense of relief and calmness once we arrived at Wellbrooke. Their attitude and professionalism was 180 degrees different. Yes, I had to stay involved with the nurses, but the nurses wanted family involvement. They had nothing to hide. Nurse call lights are responded to, rooms are cleaned, showers are given, laundry is actually returned. Food was acceptable, chef roams the cafe and asks questions. Easy to make salon appts. Easy to come and go with my mom. PT and OT were engaged and wanted her up and about. My mom started coming back alive at Wellbrooke. Cath was removed, wheelchair taken out of her room and replaced with a walker. Wellbrooke is how a rehab facility should be for our elderly. Wellbrooke does not have a terrible urine smell at all. People are regularly cleaning the facility and staff engages with patients. My mom is now living independently in a sr community. Walking with a cane and enjoying her life. Thank you Wellbrooke! Also, the social worker was phenomenal in transitioning my mom to her new sr community. She is very knowledgeable about Medicare and didnt miss a beat! The receptionist at the front desk is a beautiful person that was always pleasant and helpful! I wish I wouldve gotten her name.

My mother was just admitted last night. The staff was caring, attentive, friendly and understanding. And today she remarked how much she loved her “hotel room”…thank you to Wellbrooke of Avon!