16671Reviews

I always feel welcomed when I enter The Oaks at NorthPointe Woods. There is always someone to greet me and my questions were always answered very fast. Would recommend this place to all my friends and family.

For the price, this community is the best I found in the area. The staff are wonderful to work with, and they care quick to respond to the family’s questions and concerns about our loved one. There was one time that I wasn’t able to get a hold of my loved one and a staff member was able to check on my loved one, and called me back within a half hour of my initial call.

Nothing short of a fabulous experience with NorthPointe Woods! My mom is very happy there. They are generous with helpful information and very accommodating.

I am a caregiver to a gentleman in his 70s, and he recently fell breaking his hip and one arm. Well we decided on The Oaks at NorthPointe Woods, and WOW Im so impressed with their performances and their beautiful and clean facility. Ive had a prior history being a treatment nurse, so I know what a well operated facility is and isnt. My gentleman arrived really not being able to do anything at all, and within days they have him moving his feet, legs and arms. His case is very serious and difficult Im just blown away at their professional services, and ALL the staff have been kind, caring and wonderful. They really go out of their way to make them feel comfortable and at home. Im also so impressed with their skills and competence. When I cant be there I trust them giving him great care, and hes someone Im very close to and protective of and theyre treating him grand. When I go in there hes clean, dry, and is always well tended too. Hes a harder case too, and I was amazed how fast hes started showing some progress with him. This place is well maintained and properly managed. The employees work well together and as team. I can tell their management guides them and cares about them, and their fine service reflects that too. Just anything that has came up they get stuff taken care of right away as fast as they can. I think this place is likely actually the best facility in town. Even their dietary department is exceptional good quality. They make them very nice meals also. They really go out of their way to treat their patients like family. Their physical therapy department why theyve been outstanding. This facility does their jobs, and they care about getting these patients as well as they can. Im quite fond of them, and so happy we selected this rehab facility. I knew this mans case was a very hard one too, and they do everything they can to help these patients. Theyve even helped me as I was so worried as I wanted to make sure we made the correct choice, and we most certainly did.

I would highly recommend the community to others for their loved ones. The staff are amazing to work with. The value of what you are getting for what you pay is great. The apartment, 20 meals a month which is dinner and you can add more if you want, internet, cable, transportation, and activities are included in the monthly fee. The telephone, electricity, gas, housekeeping, laundry, and changing of linens can be added for additional fees. The laundry facilities is on each floor of the building for the residents to use. The apartment does have a full kitchen with full stove and refrigerator in it. Bridge group, entertainment programs, games, and more are some of the activities offered for the residents to choose from. My loved one enjoys the dinners served, and they have a pretty good variety.

Had a very nice tour greeted warmly by staff and the director team. Overall great facility.

After 24years at another nursing facility I can truly say that being here at the Oakes has been amazing they are some very caring and passionate employees and the residents are amazing also

Had a very nice tour greeted warmly by staff and the director team. Overall great facility.

For the price, this community is the best I found in the area. The staff are wonderful to work with, and they care quick to respond to the family’s questions and concerns about our loved one. There was one time that I wasn’t able to get a hold of my loved one and a staff member was able to check on my loved one, and called me back within a half hour of my initial call.

Inpatient Care was very good. Social Services did a very poor job at time of discharge. She was given less than 48 hours of notification. Then she sent her home health care needs to an agency that did not accept her Insurance. She never got preaithorization . So home 5 days now without any care and we are trying to arrange home health care. Social Services gets a 1 STAR rating. I am a retired nurse caring for her. This should

Highly recommend the place to anybody, the staff were very easy to work with and very attentive to our father in law and the condition he was in. Money wise and care wise it was probably the best around.

The staff at NorthPointe Woods was wonderful. We met with two different people and they were very welcoming. They showed us the whole facility and their units were larger than any of the other facilities we toured. They also invited us to have dinner and we met several of the residents. They have a lot of green space. There’s a gym, a game room, a post office, a health center, a salon, and all kinds of activities that you can sign up for to go out in the community. 20 dinners are included in the base rate. They have a cafe on site that’s open from 9 until 3 so that you can go down and purchase food. Then they have a coffee and tea bar and hot chocolate and cappuccino that’s open 24/7.

We love NorhtPointe Woods and so does mom. We initially chose this facility because [name removed[ gave us a thorough 2.5 hour tour. We took mom to lunch after and she wanted to sign up with them right away. We went back to sign the papers and it was a very quick process. The staff and the people who lived here are great, they highly recommended the facility. The maintenance guys especially are wonderful. It is much better than we had expected and we would definitely recommend NorthPointe Woods to others.

I am currently employed here, and have had a great experience from the residents to the staff. Very clean facility, with amazing activities and an outstanding admissions team. Highly recommend.

I would highly recommend the community to others for their loved ones. The staff are amazing to work with. The value of what you are getting for what you pay is great. The apartment, 20 meals a month which is dinner and you can add more if you want, internet, cable, transportation, and activities are included in the monthly fee. The telephone, electricity, gas, housekeeping, laundry, and changing of linens can be added for additional fees. The laundry facilities is on each floor of the building for the residents to use. The apartment does have a full kitchen with full stove and refrigerator in it. Bridge group, entertainment programs, games, and more are some of the activities offered for the residents to choose from. My loved one enjoys the dinners served, and they have a pretty good variety.

Nothing short of a fabulous experience with NorthPointe Woods! My mom is very happy there. They are generous with helpful information and very accommodating.

My Mother was admitted at Bronson battle creek with a few issues. The care there got her well within 5 days. The transition between the Bronson case worker and the Oaks could not have been better. Our Mother got so weak that she needed PT. The Oaks submitted the proper insurance paperwork to medicare and Blue Cross. The PT Staff worked Miracles along with the Speech Therapist. The transition from the Oaks to home was awsome as they arranged the Primary Doctor follow up as required by Medicare. They helped arrange the in home PT. Occupation therapist and Visiting Nurse Through our Primary care network. I went from not knowing what to do in the ER room to having our Mother returned to her home in the course of 5 weeks. I told my Mother if she worked at her therapy she could go home. I wasn’t sure myself if it would work for her. But with the care she recieved through it all She is home. We have been lucky enough to find a family friend care giver to move in with her as She needs someone around to help her. She smiles and laughs as is happier than she has been in awhile. I do credit the care from the ER Doctor at BC Bronson that ordered the Labs that disclosed a UTI and Low Sodium that almost killed her. And the Case workers at Bronson and the Oaks. The Care she recieved while admitted to the inhouse PT to the income care that has given us more to with our Mother. And for that I thank everyone mentioned.

This facility is very nice and dad has settled in very well. He’s even eating better now that he’s here. The staff is very friendly and helpful. I would recommend them to friends and family.

This facility is very nice and dad has settled in very well. He’s even eating better now that he’s here. The staff is very friendly and helpful. I would recommend them to friends and family.

We love NorhtPointe Woods and so does mom. We initially chose this facility because [name removed[ gave us a thorough 2.5 hour tour. We took mom to lunch after and she wanted to sign up with them right away. We went back to sign the papers and it was a very quick process. The staff and the people who lived here are great, they highly recommended the facility. The maintenance guys especially are wonderful. It is much better than we had expected and we would definitely recommend NorthPointe Woods to others.

Highly recommend the place to anybody, the staff were very easy to work with and very attentive to our father in law and the condition he was in. Money wise and care wise it was probably the best around.

Inpatient care was excellent. Social Services gets a 1 STAR rating. After being there over 2 months. I was told I had to be out in 48 hours . They told me they arranged Home Health Care Services, but they never contacted my Insurance to get Preauthrization. So now 5 days at home and I have to work on getting the Services. I am a retired RN staying with Deb. This should never have happened.